In Mibanco we are looking for a . This role has as objective to to lead the strategy, evolution and impact of key digital platforms that empower our commercial teams at Mibanco. This role is designed for high-potential talent, with a strong product mindset, business acumen, and the ambition to scale solutions with tangible results, within the context of a leading microfinance organization with a strong social purpose. You will lead digital transformation initiatives by translating Mibanco's financial inclusion mission into scalable digital capabilities that improve productivity in the field and generate sustainable impact for millions of underserved customers.
Mibanco is the main microfinance institution within the Credicorp Group, with a clear purpose of promoting financial inclusion and economic development of microentrepreneurs. Operating on a large scale and with a strong social vocation, Mibanco combines a strong presence in the field with growing digital capabilities to generate sustainable impact. Innovation, discipline and customer focus are key pillars in how the business continues to evolve and create value in the long term.
What you will do
- Lead and evolve the product vision, strategy and roadmap of commercial digital platforms, aligned with business objectives and user needs.
- Drive continuous improvement and scalability of platforms, ensuring they enable efficiency, productivity, and better business decisions.
- Translate real field insights from sales teams into high-value functionalities, reducing friction and improving daily workflows.
- Define and manage product success metrics, monitoring adoption, impact and value generation through data.
- Prioritize and manage the product backlog, balancing business value, feasibility and scalability in the long term.
- Work closely with Engineering, UX/UI, Data and Business teams to deliver high-quality, user-centric solutions.
- Question functional and technological decisions, ensuring modern, sustainable and future-proof platforms.
- Explore and leverage emerging technologies (AI, automation, advanced analytics) to maximize the impact of platforms.
We are looking for someone who has
- Energy, ambition, enthusiasm and passion to think big, take initiative and lead change based on data, insights and technology, with a strong focus on generating positive impact on the lives of our clients.
- Excellent interpersonal and communication skills to build strong, trusting relationships with product, engineering, design, and business teams.
- Ability to work under pressure, with adaptability and flexibility in dynamic, technological and time-demanding environments.
- Ability to balance short-term experimentation with the creation of sustainable product and business value in the long term, maintaining focus and effectively prioritizing multidisciplinary resources.
- Strong analytical and problem-solving capabilities, with the ability to work with complex data, translate insights into product decisions, and apply business judgment in growth contexts.
- Strong technical knowledge and affinity for technology, including modern digital platforms, data-driven products, APIs and emerging technologies, with the ability to collaborate effectively with engineering teams.
- Proven experience implementing, optimizing, or managing CRM or commercial platforms, ideally in financial services, fintech, microfinance, or other regulated environments.
- Ability to understand large volumes of information at high levels of abstraction, quickly learn new technologies, domains, or platforms, and turn that knowledge into actionable recommendations for the product and team.
- Excellent communication and proficiency, both written and oral, in Spanish and English.
People are first
- Hybrid work
- Healthcare Plan
- Health Insurance for dependants and School Scholarship
- Additional days off
- Progressive return for mothers
- Extended maternity leave
- Work anniversaries